Football Tickets FAQ

Frequently Asked Questions:

When will I be able to purchase tickets?

Tickets will be available to purchase through our website on August 15th beginning at 9:00 a.m. Ticket sales have been extended to September 20th at 12:00 p.m. 

How much will the tickets be?

You will be able to purchase tickets for $40/ticket plus ticketing fees. 

Where are the seats located?

You will be able to pick your seats within certain sections that are available to parents and families. Once you click on the site, you will be able to select sections from what is available. You will be able to indicate what section you would like, but you will not have the ability to select specific seats within that section. You can view a layout of the stadium by clicking here

How will I purchase the tickets?

Beginning August 15th, you will be able to purchase the tickets by visiting this link: https://www.parents.dso.iastate.edu/footballtickets/tickets

How will I get my tickets?

You will be emailed a confirmation of your order right after purchasing the tickets. You will receive a second email letting you know the tickets are ready for you to access and download or print. This will prompt you to log-in to receive the tickets. If you have an account with ISU Athletics, you can login with your password. If you have not logged in before, enter your email and click "forgot your password." Once you are logged in, find your tickets, and you will have the option to print (from a desktop/laptop computer) or download (from a mobile device). 

What do I show on game day?

You can download the tickets to your mobile device for entry on game day. It is recommended you save the tickets to Apple Wallet for iPhone users or Android Pay for Android users. You can also print the tickets at home and bring with you on game day. For a complete overview of the gameday experience, including prohibited items and parking, please review Cyclone Athletics game day information

Can I purchase the tickets by calling your office?

No, you can only purchase these tickets through the Parent and Family Programs page.

What is the return policy on the tickets?

There will be no cancellations or refunds issued for these tickets.

How long do I have to purchase the tickets?

The deadline to purchase tickets through the Parent and Family Programs page is September 6th. 

Why buy tickets through this website?

A portion of all ticket sales from this website will go back to Parent and Family Programs for scholarships, events such as Cyclone Family Weekend, and the Student Assistance Crisis Fund.

The site doesn't seem to be working. Who do I call for help?

You can call our office at 515-294-1020 and we can help problem solve. 

 

For more information about the Cyclone Football game day experience, be sure to visit the Iowa State Athletics gameday page